Education; The Journey Never Ends

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June 4, 2013 by Rick B

May was a busy month here at United Credit Service.  We have informally dubbed May as “education month” due to the high volume of continuing education events we attended. 

As many of you are aware, debt collection and accounts receivable management is a highly regulated industry.  There is the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), several other regulations containing 3-4 letter acronyms, general compliance, and industry specific compliance, and much more.  It is imperative that we know and abide by the varying regulations; it is an area of utmost importance to our philosophy and integrity.

While we constantly keep our fingers on the pulse of the changing regulations in our industry, we also find it important to educate ourselves on the industries we serve.  This May we had the pleasure of attending several quality events filled with educational and networking opportunities.

There are a variety of great associations in existence that serve virtually every industry.  Regardless of your business, I would highly recommend joining one or more of these professional associations.  You will get the opportunity to hear the opinions of your peers and get a chance to listen to speeches from some of the brightest minds in your industry. 

This past month we attended events for the Revenue Cycle Co-op (AAHAM), Healthcare Financial Management Association (HFMA), and the Wisconsin Association of School Business Officials (WASBO).

These three events appealed to us for different reasons, but they all have one thing in common: education.  I can only speak for myself, but I was able to take something of value from each event I attended. 

It is obviously important to keep up to date and stay in the forefront on the happenings of your own industry.  That being said, it is highly recommended that you stay up to date with the changes and happenings of the industries you serve. 

When you join an organization, make the most out of your experience.  Avail yourself to educational opportunities; attend conferences, volunteer your time, and network with your peers.   If you want to serve your customers, learn about their industry and figure out a way to help.  If you join an association for the right reasons and with an open mind, you’re sure to have a great experience. It is after all, what you make of it. 

To find out what else is happening, check us out at


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