Anthem Customers Beware of Sneaky Phishing Scam

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February 11, 2015 by Lisa Brammer

In last week’s blog, to make a point, I talked a little about recent security breaches of large companies. Anthem, we all know, is the latest company to be added to the list.

Anthem, the 2nd largest health insurer in the USA, announced last week they suffered a security breach when hackers broke into a database that contained personal information for about 80 million of its customers and employees. They said there was no evidence that medical or credit card information was compromised, but the breach exposed names, addresses, birthdays, Social Security numbers and employment information.

It is reported that the insurance giant will individually notify current and former members whose information has been accessed. And, to provide piece of mind, the company plans to provide credit monitoring and identity protection services free of charge.

That sounds good, right? It would except the Federal Trade Commission (FTC) announced yesterday that an email is being sent out that looks like it has come from Anthem. It asks customers to click on a link for free credit monitoring or “credit card account protection.” Don’t be fooled, this email is not coming from Anthem. This phony email is phishing for personal information.

According to the FTC, Anthem will contact current and former customers by postal mail with specific information about how to enroll in credit monitoring. Anthem also will not be calling customers about the data breach or asking for credit card information or Social Security numbers over the phone.

If you get one of these phony emails that says it’s from Anthem offering these services in response to the data breach, don’t reply, click on any links, or open any attachments. Instead, forward it to the FTC at then delete it from your inbox.

To learn more about phishing scams read this article by the FTC.

Founded in 1950, United Credit Service, Inc. is a full service, licensed revenue cycle management and debt collection agency in Wisconsin providing highly effective, customized one on one management and recovery solutions for our business partners. We offer pre-service collection solutions as well as traditional back-end collections. Visit our website at or call 877-723-2902.


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