Monthly Archives: April 2017
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Customer is Not Always Right, But is Never Wrong
Leave a commentApril 26, 2017 by Harry Stoll
Everyone has heard the old saying, The customer is always right. This makes companies who say it—and the customers who …
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USPS Informed Delivery®: Innovation or Oxymoron?
Leave a commentApril 19, 2017 by Mark Hammerstrom
The United States Postal Service (USPS) provides a critical service to the collections industry. Like most businesses, we rely on …
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