June 14, 2017 by Rick Brammer
We were recently informed that UCS was selected as one of the insideARM 2017 Best Call Centers to Work For.
We are very proud of this accomplishment. Companies from all over the United States entered this rigorous two-part survey process that would determine the winners of this year’s award. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems, and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration, survey, and analysis process and determined the final rankings.
This is the first year we participated in the insideARM award process and we are overjoyed by the results. We have a wonderful team of hard-working people here at UCS and are committed to providing them a first-class place of employment. We care deeply about our work family. Their happiness is important to us and the overall success of our company. We believe kindness is one of the greatest gifts we can bestow on one another. It’s a big part of our company culture. How we treat people; clients, consumers, and each other is so important it’s included in our Mission Statement and guiding Principles.
This survey and award program was designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. The Best Call Centers to Work For list is divided into three size categories. UCS was one of only twelve companies in our category that met the standard to be selected.
Stephanie Eidelman, CEO of insideARM, said “All of us at insideARM applaud the winners on this great accomplishment. This is a rigorous process – it is NOT a pay to play contest. We encourage all call centers who meet the criteria to participate next year. Winning is a great badge of honor. However even those who don’t make the list get something extremely valuable – a blueprint for how they can improve – for virtually no cost.”
Rick Brammer is president and co-owner of UCS. Founded in 1950, United Credit Service, Inc. is a full service, licensed revenue cycle management and debt collection agency in Wisconsin providing effective, customized one on one management and recovery solutions for our business partners. Visit our website at http://www.unitedcreditservice.com, call 877-723-2902, or check out our YouTube video.