1. “When the Going Gets Weird…” maybe it is time to get help.

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    November 11, 2020 by Mark Hammerstrom

    “When the going gets weird, the weird turn pro.”—Hunter S. Thompson Fear and Loathing in Las Vegas I was all …
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  2. Improving Your Collections Success by Enhancing the Customer Experience

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    November 4, 2020 by Mark Hammerstrom

    I hope it is no surprise that the experience your patients/customers/clients have with your organization can significantly impact your bottom …
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