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Category Archives: Tips of the trade

Improving Your Collections Success by Enhancing the Customer Experience
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November 4, 2020 by Mark Hammerstrom

I hope it is no surprise that the experience your patients/customers/clients have with your organization can significantly impact your bottom …
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Category: Tips of the trade | Tags: bad debt and unhappy customers, Customer Experience and bad debt, Wilsconsin Collection Agency
The Life and Times of Dr. Bill: A Collection Tale
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October 2, 2019 by Lisa Brammer

Hi, I’m Doctor Bill. But my friends just call me Bill. I was born at a physician’s office. The day I …
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Category: Industry Info, Tips of the trade | Tags: Debt collection activity, how to collect a debt, wisconsin collection agency

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